If the client for any reason wants to cancel the order he can do that by informing our customer support agents about his wish by telephone or via e-mail within 72 hours after the order was placed. We kindly ask to specify your name and order number. If you do not remember the order number, please provide us with your name and approximate date of ordering. The order will be immediately canceled as per your request.
The average delivery time to the USA is 2 - 3 weeks and to other countries the average delivery time is 3 - 5 weeks. In some rare occurrences your packages may be delayed in the process of shipping, please let us know so we can attempt to track your packages.
The price of the delivery of 1 carton of cigarettes comprises $9.99. Cigarettes are shipped as registered mail with confirmation of delivery. Therefore you need to sign upon the receipt of the parcel.